How To Fix 5 Common Printing Problems In Windows 10

The following sections provide information about how to use the Print Management snap-in khổng lồ manage printer drivers on a print server:Add drivers for client computers running 32-bit or 64-bit versions of WindowsUpdate or change printer driversRemove printer drivers

Add drivers for client computers running 32-bit or 64-bit versions of Windows


To tư vấn client computers that use different processor architectures than the print server, you must install additional drivers. For example, if your print vps is running a 64-bit version of Windows & you want to tư vấn client computers running 32-bit versions of Windows, you must add x86-based drivers for each printer.

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Note

You can showroom printer drivers that are up lớn 2GB in size. You will not be able lớn back up printer drivers that are larger than 2GB.

To địa chỉ client printer drivers khổng lồ the print serverOpen Print Management.In the left pane, click Print Servers, click the applicable print server, and then click Printers.In the center pane, right-click the printer lớn which you want to địa chỉ cửa hàng additional printer drivers, and then click Manage Sharing.Click Additional Drivers. The Additional Drivers dialog box appears.Select the kiểm tra box of the processor architecture for which you want to add drivers.

For example, if the print vps is running an x64-based edition of Windows, select the x86 check box to lớn install 32-bit version printer drivers for client computers running 32-bit versions of Windows.

If the print hệ thống does not already have the appropriate printer drivers in its driver store, Windows prompts you for the location of the driver files. Tải về and extract the appropriate driver files, and then in the dialog box that appears, specify the path khổng lồ the .inf tệp tin of the driver.

Note

You might not be able lớn extract some printer drivers without installing them. If this is the case, log on to a client computer that uses the same processor architecture as the printer drivers that you want to showroom to the print server, và install those printer drivers. Then use Print Management from the client computer to connect to the print server, and add the additional drivers from the Additional Drivers dialog box. Windows automatically uploads the drivers from the client computer khổng lồ the print server.


To update or change the printer drivers for a printer, use the following procedure. Client computers automatically tải về and install the updated printer drivers the next time they attempt lớn print to lớn the printer.

Note

When installing printer drivers that are provided by the device manufacturer, follow the instructions provided with the printer driver instead of using this procedure.


To update or change printer drivers for a printerOpen Print Management.In the left pane, click Print Servers, click the applicable print server, and then click Printers.In the center pane, right-click the printer with the driver that you want khổng lồ change or update, và then click Properties.Click the Advanced tab.Select a new driver from the Driver box, or click New Driver khổng lồ install a new printer driver.
When you install a printer driver on a computer that is running Windows7 or Windows Server2008R2, Windows first installs the printer driver lớn the local driver store, & then installs it from the driver store.

When removing printer drivers, you have the option khổng lồ delete only the printer driver or remove the entire printer-driver package. If you delete the printer driver, Windows uninstalls the printer driver, but leaves the printer-driver package in the driver store khổng lồ allow you khổng lồ reinstall the driver at some point. If you remove the printer-driver package, Windows removes the package from the driver store, completely removing the printer driver from the computer.

To remove printer drivers from a server, use the following procedure:

To remove printer driversOpen Print Management.In the left pane, click Print Servers, click the applicable print server, & then click Printers.In the center pane, right-click those printers that use the driver that you want khổng lồ delete, or change the driver that is used by each printer lớn another driver.In the left pane, click Print Servers, click the applicable print server, và then click Drivers.In the center pane, right-click the driver and do one of the following:To delete only the installed driver files, click Delete.To remove the driver package from the driver store, completely removing the driver from the computer, click Remove Driver Package.
The default security settings for Windows7 and Windows Server2008R2 allow users who are not members of the local Administrators group lớn install only trustworthy printer drivers, such as those provided with Windows or in digitally signed printer-driver packages. This helps to lớn ensure that users bởi not install untested or unreliable printer drivers or drivers that have been modified to contain malicious code (malware). However, it means that sometimes users cannot install the appropriate driver for a shared printer, even if the driver has been tested và approved in your environment.

The following sections provide information about how to lớn allow users who are not members of the local Administrators group to lớn connect to lớn a print server and install printer drivers that are hosted by the server:

Installing printer-driver packages on the print hệ thống Using Group Policy to lớn deploy printer connections to lớn users or computers Using Group Policy to modify printer driver security settings

Installing printer-driver packages on the print server


Printer-driver packages are digitally signed printer drivers that install all the components of the driver lớn the driver store on the client computers (if the server and the client computers are running Windows7 Windows Server2008R2). Additionally, using printer-driver packages on a print server that is running Windows7 or Windows Server2008R2 enables users who are not members of the local Administrators group to connect to the print server và install or receive updated printer drivers.

To use printer-driver packages, on a print vps that is running Windows Server2008R2 or Windows7, tải về and install the appropriate printer-driver packages from the printer vendor.


Note

You can also tải về and install printer-driver packages from a print server to client computers that are running Windows Server2003, WindowsXP, & Windows2000. However, the client computers bởi vì not kiểm tra the driver"s digital signature or install all components of the driver into the driver store because the client operating system does not support these features.

Print Management can be used with Group Policy lớn automatically địa chỉ cửa hàng printer connections to the Printers folder, without requiring the user to have local Administrator privileges. For more information, see Deploying Printers by Using Group Policy.
You can use the Point and Print Restrictions Group Policy setting to lớn control how users can install printer drivers from print servers. You can use this setting to permit users khổng lồ connect khổng lồ only specific print servers that you trust. Because this setting prevents users from connecting lớn other print servers that could potentially host malicious or untested printer drivers, you can disable printer driver installation warning messages without adversely compromising security.

Carefully evaluate your users" printing needs before limiting which print servers they can connect to. If users occasionally need to lớn connect lớn shared printers in a branch office or another department, make sure khổng lồ include those printer servers on the list (if you trust the printer drivers that are installed on the servers).

You can also use the Point & Print Restrictions setting khổng lồ disable warning prompts entirely, although this setting disables the enhanced printer driver installation security of Windows7 and Windows Server2008R2 for these users.


Note

The following procedure assumes that you are using the version of the Group Policy Management Console (GPMC) that is included with Windows Server2008R2. To install GPMC on Windows Server2008R2, use the add Features Wizard of hệ thống Manager. If you are using a different version of GPMC, the steps might vary slightly.

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To modify the Point & Print Restrictions setting mở cửa the Group Policy Management Console (GPMC).In the GPMC console tree, navigate to lớn the domain or organizational unit (OU) that stores the user accounts for which you want lớn modify printer driver security settings.Right-click the appropriate domain name or OU, click Create a GPO in this domain, and link it here, type a name for the new GPO, and then click OK.Right-click the GPO that you created và then click Edit.In the Group Policy Management Editor window, click Computer Configuration, click Policies, click Administrative Templates, and then click Printers.Right-click Point and Print Restrictions, & then click Edit.

Note

The Point and Print Restrictions setting can also be found under User ConfigurationPoliciesAdministrative TemplatesControl PanelPrinters. This policy is ignored by Windows7 & Windows Server2008R2, but is enforced by earlier editions of the operation system including versions WindowsXP with SP1, Windows Server2003 with SP1, and Windows Server2008. We recommend that you change this policy setting in both locations so that all down-level clients have a consistent experience.


To permit users to lớn connect only to lớn specific print servers that you trustIn the Point & Print Restrictions dialog box, click Enabled.Select the Users can only point & print khổng lồ these servers check box if it is not already selected.In the text box, type the fully qualified hệ thống names to which you want lớn allow users lớn connect. Separate each name with a semi-colon.In the When installing drivers for a new connection box, choose bởi vì not show warning or elevation prompt.In the When updating drivers for an existing connection box, choose Show warning only.Click OK.

Note

To disable driver installation warning messages and elevation prompts on computers that are running Windows7 and Windows Server2008R2, in the Point and Print Restrictions dialog box, click Disabled, and then click OK. This setting disables the enhanced printer driver installation security of Windows7 và Windows Server2008R2.

Printer filters are used lớn display only those printers that meet a certain phối of criteria. For example, it might be helpful khổng lồ filter for printers with certain error conditions or those printers in a group of buildings regardless of the print hệ thống they use.

Two default filters are provided with Print Management. For each filter that you create, you have the option khổng lồ set up an email notification or to lớn run a script when the conditions of the filter are met.


Note

The print server role must be installed và you must be a member of the Administrators group to perform this


To phối up và save a filtered viewOpen Print Management.Right-click the Custom Filters folder, & then click địa chỉ New Printer Filter. This will start the New Printer Filter Wizard.On the Printer Filter Name & Description wizard page, type a name for the printer filter. The name will appear in the Custom Printer Filters folder in the Print Management tree.In Description, type an optional description. Lớn display the number of printers that satisfy the conditions of a filter, select the Display the total number of printers next to lớn the name of the printer filter kiểm tra box.Click Next.On the Define a printer filter wizard page, vị the following:In the Field list, click the print queue or printer status characteristic. In the Condition list, click the condition.In the Value box, type a value.Continue adding criteria until your filter is complete, & then click Next.On the set Notifications (Optional) wizard page, do one or both of the following:To set an thư điện tử notification, select the Send email notification check box, và type one or more recipient & sender e-mail addresses. An SMTP vps must be specified to route the message. Use the format account
domain and semicolons khổng lồ separate multiple accounts.To phối a script khổng lồ run, select the Run script kiểm tra box, và then type the path where the script tệp tin is located. To showroom more arguments, type them in Additional arguments.Click Finish.

Note

To mix notifications on existing printer filters, right-click a filtered view, và then click mix Notificatio


When you create or modify a filter, you have the option of sending an automatic e-mail notification to lớn someone or running a script when the conditions of the filter are met. This is useful for resolving printer problems, particularly in an organization with multiple buildings và administrators.

For example, you can phối up a view of all printers managed by a particular print hệ thống where the status does not equal Ready. Then, if a printer changes from the Ready status lớn another status, the administrator could receive a notification email from Print Management.

In addition to setting notifications on a custom set of printers, you can set notifications on printer server objects. For example, if the hệ thống is offline, or the spooler goes down, an thư điện tử notification can be sent.

Script notifications are useful for resolving printer problems and troubleshooting. For example, you could automatically run a script khổng lồ restart a spooler when printers go offline. You could also automatically run a script that prints a test page.

Scripts can be written in Visual Basic Script (.vbs) or any scripting language available on the computer. The script has khổng lồ be on the computer with Print Management. The script should be running with your credentials & you need to have the permissions to bởi vì whatever it is that you want the script lớn do.


You can use Print Management snap-in khổng lồ create custom print driver filters. Filters display only those print drivers that meet a certain mix of criteria.

Note

The Print hệ thống role service must be installed và you must be a thành viên of the Administrators group to lớn perform this task.

To create a new driver filter xuất hiện Print Management.Right-click the Custom Filters folder, và then click showroom New Driver Filter. This will start the New Driver Filter Wizard.On the Driver Filter Name & Description wizard page, type a name for the driver filter. The name will appear in the Custom Driver Filters thư mục in the Print Management tree.In Description, type an optional description. To lớn display the number of printer drivers that satisfy the conditions of a filter, select the Display the total number of items next to the name of the filter kiểm tra box.Click Next.On the Define a filter wizard page, vì chưng the following:In the Field list, click the driver characteristic.In the Condition list, click the condition.In the Value box, type a value. Continue adding criteria until your filter is complete, and then click Next.On the phối Notifications (Optional) wizard page, vày one or both of the following:To mix an thư điện tử notification, select the Send email notification check box, & type one or more recipient & sender email addresses. An SMTP vps must be specified khổng lồ route the message. Use the format account
domain & semicolons to lớn separate multiple accounts.To mix a script lớn run, select the Run script kiểm tra box, và then type the path where the script file is located. To add more arguments, type them in Additional arguments.Click Finish.

Note

To set notifications on existing driver filters, right-click a filtered view, & then click mix Notifications.


When you create or modify a filter, you have the option of sending an automatic e-mail notification to lớn someone or running a script when the conditions of the filter are met. This is useful for resolving driver problems.

Script notifications are useful for resolving driver problems & troubleshooting.


er. Extended view is useful when you want more information about the status of a print job, its owner, the number of pages, the kích thước of the job, when it was submitted, its port, its priority, and other advanced job properties. In the Print Management snap-in, extended view displays beneath the columns in the right pane.
To show extended features for your printerOpen Print Management.In the left pane, click Print Servers, click the applicable print server, right-click Printers, & then click Show Extended View.

Note

To display or hide columns in extended view, select a printer. On the Jobs tab, right-click the column heading row, và then click the name of the column that you want to lớn display or hide.


To địa chỉ and manage portsOpen Print Management.In the left pane, click Print Servers, click the applicable print server, and then click Ports.To add a new port, click showroom Ports. In the Printer Ports dialog box, select an available port type, click New Port, type a name for the port, & then click OK.To add a new port type, click địa chỉ cửa hàng Ports. In the Printer Ports dialog box, type the folder path where the printer driver software INF tệp tin is located, & then click OK.To manage an existing port, click Manage Ports. In the Printer hệ thống Properties dialog box, select the port và do the following:To delete a port, select the port, click Delete Port, và then click OK. To lớn configure a port, select the port, click Configure Port, enter a value in seconds for the transmission timeout retry interval, and then click OK.
To manage formsOpen Print Management.In the left pane, click Print Servers, click the applicable print server, right-click Forms, and then click Manage Forms.In the Printer vps Properties dialog box, vì chưng the following:To create a new form, select an existing form, select the Create a new form check box, change the printer measurement units, paper size, and printer area margins as needed, click Save Form, và then click OK.To delete a form, select the form, click Delete, and then click OK.
To secure a print server, you must consider what rights users and groups will have. You can secure a print hệ thống by granting specific rights lớn users or groups of users. For each user or group of users, you can grant or deny permission to:Print documentsManage printersManage documentsView details about the print serverManage the print serverUse special permissions or advanced settings
Set permissions for print serversOpen Print Management.In the left pane, click Print Servers, right-click the applicable print server and then click Properties.On the Security tab, under Group or users names, click a user or group for which you want to set permissions.Under Permissions for , select the Allow or Deny check boxes for the permissions listed as needed.To edit Special permissions, click Advanced.On the Permissions tab, click a user group, & then click Edit.In the Permission Entry dialog box, select the Allow or Deny check boxes for the permissions that you want khổng lồ edit.