Autocad “there was a problem sending the command to the

Madalina has been a Windows tín đồ ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI & DNA computing in...Read more
Microsoft Office combines the Word, Excel, & PowerPoint apps you are supposed lớn rely on. This isn’t possible when getting command errors.To fix them easily, take advantage of the Stellar Repair Toolkit or disable your antivirus software.

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The error There was a problem sending the command to the program is one of the most common errors encountered by Windows users.

Usually, this error message is associated with the Office Package and occurs when users try to mở cửa Excel, Word, PowerPoint, or Access documents created in older Office versions.

This annoying error affects all Windows versions và has been reported by several Windows 10 users.

Windows sends Dynamic Data Exchange commands (DDE) to MicrosoftOffice apps, but the OSfails to lớn connect with the application,which triggers this error code.

OS Windows 10 , Office 2013 Standard 15.0.4569.1506When my user opens a spreadsheet from within Excel, they open normally. When my user opens a spreadsheet from the Desktop or from One Drive, an error stating that “There was a problem sending the command lớn the program.” appears. <…> The only posts we could find address this issue for OSes leading up to lớn but not including Windows 10.

There was a problem sending the command to the program error usually affects Office applications, but sometimes it can appear while using other applications.

How can I fix the commands problem in Office?


2. Disable the option Run as administrator

Go lớn theStart Menu > type the name of theOffice program causing this error.Go to theShortcuttab > Advanced >uncheckthe optionRun this program as administrator.Apply the changes.

Sometimes certain applications won’t work unless you start them with administrative privileges.

However, administrative privileges can sometimes interfere with the application and cause There was a problem sending the command khổng lồ the program error message lớn appear.

Many users managed to lớn fix this problem simply by disabling Run as administrator option for the problematic app. To vì that, you just need to follow the above steps.


According to lớn users, sometimes you might get There was a problem sending the command lớn the program message because your Office installation is damaged or corrupted.

To fix this problem, it’s advised to lớn repair your Office installation and kiểm tra if that helps. Repairing the installation is rather simple, & you can bởi it by following the above procedure.

If the repair doesn’t solve the problem, you might want to lớn consider reinstalling Office. There are several ways to vì that, but the best way is khổng lồ use uninstaller software.

If you’re not familiar with uninstaller software, these tools are designed to completely remove any application from your PC along with all of its files và registry entries.

As a result, the uninstaller software will completely remove any application from your PC and ensure that any leftover files don’t interfere with your system.

Once you remove Office using one of these tools, reinstall it and the problem should be permanently fixed.


4. Disable your antivirus software

If you’re having problems with There was a problem sending the command to the program error message, the cause might be your antivirus software.

To fix the problem, it’s advised to kiểm tra your antivirus settings và disable certain features. Users reported issues with Symantec Endpoint Security, but after disabling certain features, the problem was resolved.

If that doesn’t work, you might have to lớn completely disable your antivirus to lớn solve this issue. As a last resort, you might even have lớn remove your antivirus entirely to fix this problem.

If you’re a Norton user, we’ve got a dedicated guide on how to lớn completely remove it from your PC. There’s a similar guide for McAfee users, as well.


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If removing the antivirus solves the issue, you should consider switching khổng lồ different antivirus software.


There are several qualitative Windows 10 compatible antivirus software on the market that cater to lớn all budgets and needs.


5. Turn off add-ins

Launch the Office program causing the error > go khổng lồ the File menu > click onOptions >click onAdd-Ins.In theClear one of the add-ins >click OK.Restart the Office program. If the issue persists, repeat the steps and select a different add-in in step 3. Clear the add-ins one at a time.

According to users, sometimes Office add-ins can cause this issue khổng lồ appear. Add-ins can bring new features to Office, but sometimes they can cause issues such as this one to lớn appear.

6. Disable hardware acceleration

Go tothe File tab > click onOptions.

Now, have in mind that, once you disable hardware acceleration, your performance might drop a bit, but you won’t see the error anymore.

Many applications support hardware acceleration features that bring better performance. However, sometimes this feature can lead to lớn There was a problem sending the command khổng lồ the program error.

To fix this problem, you need to open the problematic application và disable the hardware acceleration feature. To vày that, just follow the previous steps.

7. Make similar registry keys agree

Rename theddeexec key khổng lồ ddeexec.old, if the keyis available.Go back lớn the command keyandchange it lớn use the “%1” /ou “%u” after the fully-qualified application pathname.

Example: HKEY_CLASSES_ROOTExcel.Sheet.12shellOpen

HKEY_CLASSES_ROOTExcel.Sheet.12shellOpencommand> set khổng lồ
="C:Program FilesMicrosoft OfficeRootOffice16EXCEL.EXE "%1" /ou "%u""

The mặc định key isindicated by the “
”.

According khổng lồ users, sometimes There was a problem sending the command to lớn the program error can appear due khổng lồ your registry. Sometimes certain values can interfere with applications và lead lớn this error.


To fix the problem, you need to lớn modify your registry by doing the following:

If you’re having problems editing your registry on Windows 10, take a look at this simple guide that will help you giảm giá with them.

8. Remove Windows Compatibility Package

In some cases, There was a problem sending the command khổng lồ the program error can appear if you have any leftover components from the previous versions of Office.

According lớn users, the Windows Compatibility Package was the reason for the problem.

This tool is associated with previous versions of Office, and if you have it, be sure lớn remove it in order to permanently solve this issue.

9. Remove the problematic software

According to users, applications such as Tuneup Utilities can sometimes cause this problem khổng lồ appear. Several users reported that Tuneup Utilities and similar types of software caused this problem on their PC.

If you have any of these applications installed, be sure to lớn remove it and kiểm tra if that solves the problem.

We hope one of these solutions helped you lớn fix the error There was a problem sending the command lớn the program.

As always, in case you’ve come across another workaround that we didn’t menu in this article, you can tóm tắt your experience in the comments section below.

Speaking of similar error messages, users reported the following problems as well:

There was a problem sending the command khổng lồ the program Excel 2007 – You may also successfully apply our above tips whenever facing this Excel error.There was a problem sending the command to lớn the program Word 2016, 2013, 2010– This issue can appear in Word, and if you encounter it, be sure lớn disable the Dynamic Data Exchange feature.There was a problem sending the command khổng lồ the program AutoCAD, Qlikview, OneDrive– This error can also affect other applications. If that happens, make sure that you’re not running the applications as an administrator.Office Error: There was a problem sending the command to lớn the program Excel 2016, 2013, 2010– Many users reported this error message in Excel. If you encounter this problem in Excel, be sure to disable the hardware acceleration feature and check if that solves the issue.There was a problem sending the command to the window, mạng internet Explorer– Sometimes this error can appear with other applications. If that happens, be sure to lớn remove any applications that might interfere with your system. In addition, you might want to try disabling your antivirus software.