Insufficient permission you do not have the necessary

You vì chưng not have the necessary permission for the specified Page khổng lồ perform the requested action - this message keeps popping up when I try khổng lồ chnge the cover photo of my business page..can you help?


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Hello & welcome khổng lồ ucozfree.com! My name is Elixir Cada & I"m going to lớn bởi everything in my power lớn answer your question to lớn your full satisfaction!

Before we get started, I want khổng lồ remind you ucozfree.com is an independent professional support company. We are not associated with Facebook nor are we paid lớn provide tư vấn on their behalf. However, we have sầu helped hundreds of customers with similar questions và believe we can help you too. OK, let’s get started! :)

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Customer

All ok


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Elixir Cada
Facebook Expert

The reason why you cant change the cover photo is because you dont have sầu the correct permission. Are you the admin of the page?


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Customer

Yes I am


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Elixir Cada
Facebook Expert

Would you mind if I access your computer for me to check what is going on?


Customer

can I trust you?


Customer

:)


Elixir Cada
Facebook Expert

Yes ofcourse. You can disconnect me anytime while we are on the remote session & you can also see what Iam doing lớn your computer.


Customer

Aok


Elixir Cada
Facebook Expert

Dear Sam, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution. Issue identified :cx getting permission error when changing the cover photoSolution Implemented :chat and accessed cx computer. Cheông chồng the page roles & found out that she is not listed as an admin on the page. Told cx khổng lồ send a message khổng lồ the current admin và give her admin rights to the page so that she can edit all information on the page. cx sent an gmail lớn the person who is the current admin of the page và asked for permission to lớn be an admin.If issue resurfaces in next 30 days, come baông xã khổng lồ this Question page and let me know. If you are unable lớn find your way baông xã lớn this Question page, please contact our customer support either by gmail (s**t
ucozfree.com) OR Call us at ***-***-****


Elixir Cada
Facebook Expert

I am making a follow up on this issue Sam.

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