The blue screen error prompt "Your PC ran into a problem và needs to restart" is a prevalent error message. We provide 11 fixes that cover all standard issues that result in this error. Try them one by one to get rid of the unexpected system crash. If any important files are lost, try data recovery software to get them back.

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According lớn different situations, the answers khổng lồ how lớn fix your PC ran into a problem vary. Here"s quick navigation for all solutions, you can directly jump to the part you"re interested in:

CasesStep-by-step Troubleshooting
Case1. You can boot Windows

Fix 1. Boot into safe mode, then boot normally...Full steps

Fix 2. Kiểm tra and repair disk errors with CHKDSK...Full steps

Fix 3. Leave enough space for system drive...Full steps

Fix 4. Check system log in sự kiện Viewer...Full steps

Case2. You can"t boot Windows

Fix 1. Perform System Restore with point...Full steps

Fix 2. Perform System Image Recovery...Full steps

Fix 3. Restore Registry configuration with CMD...Full steps

Case3. Stuck in Windows loop

Fix 1. Perform Startup Repair lớn fix the issue...Full steps

Fix 2. Perform System Image Recovery...Full steps

Fix 3. Restore the Registry in Command Prompt...Full steps

Fix 4. Enter Safe Mode lớn uninstall software...Full steps

Applies to: Fix "Your PC ran into a problem & needs to restart" issue on the latest Windows 10 20H2 October Update, Windows 10 2004, Windows 10 1909/1903/1809/1803/1709, & more. If you know little about computers and can"t fix system startup errors, you can use the manual Windows repair services of The technical team can help you solve any system startup errors, including system failure, BSOD, unbootable devices, và so on. Windows Recovery Services

Click here to contact our experts for a không tính tiền evaluation

Consult with data recovery experts for one-on-one manual recovery service. We could offer the following services after không tính tiền diagnosis:

Fix Windows boot issues, including BSODFix Windows error and configure Windows environmentRestore the system when it fails to bootOptimize Windows computer khổng lồ make it run quickly

About "Your PC Ran Into a Problem and Needs khổng lồ Restart"

Some Windows users have encountered a situation where their operating system crashes unexpectedly & displays the dreaded blue screen of death. There are various underlying causes that can result in a crash, và the system will report different error messages và information. Among the xanh screens, "Your PC ran into a problem and needs khổng lồ restart" happens most frequently.


The error "Your PC ran into a problem và needs lớn restart. We"re just collecting some error info, và then we"ll restart for you" may occur during the Windows startup process or during normal use.




Each stop/error code indicates the possible causes of the issue. However, there are various error messages (100+) related lớn "Your PC ran into a problem and needs lớn restart". Thus, there are so many reasons why you encounter the error. But I narrow them down to lớn the following factors:

Changes in registryCorrupted system filesProblematic driverVirus/malware infectionLoose hard drive connectionImproper shutdown of the system

These causes may also lead to other blue screen errors like DPC Watchdog violation, Automatic Repair loop, and more. Data Recovery Wizard

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11 Fixes for Your PC Ran Into a Problem and Needs a Restart in Windows 11/10/8/8.1

If you are faced with the error, there is a slim chance that your computer will work properly after a restart. In more common situations, your PC will restart và prepare an automatic repair, which generally doesn"t work & will show you "Your PC did not start correctly". Or you are just stuck at the "Your PC ran into a problem and needs lớn restart" loop. Specify your situation & carry out the corresponding fixes khổng lồ have a try.

Notice:You"d better visit this page with another device instead of your computer since some of the solutions below require you to restart your computer. Besides, whether you can boot your computer or not, if the error code says "INACCESSIBLE BOOT DEVICE", do kiểm tra your hard drive connection & remove the peripherals that are attached lớn your computer.

Situation 1. You Can Boot Windows

Even if you can still boot your computer, you need to lớn apply some troubleshooting steps lớn prevent such an error from happening again. But you are the lucky ones that can fix the error much more easily with a bootable computer.

Method 1. Boot into Safe Mode and then Boot Normally

Safe Mode is a diagnostic mode of Windows. It starts your PC with the minimal necessary programs và services. In Safe Mode, you can fix some system-related problems by uninstalling incompatible software/driver, deleting problematic files, removing viruses, & more. Even if you do nothing, booting into Safe Mode is useful to repair some system errors by helping the storage system to be reaccessed.

On a functional computer, you can enter Safe Mode via Settings:

Step 1. In Windows 10, click "Start" > "Settings" > "Update và Security" > "Recovery".

Step 2. In the "Advanced startup" section, choose "Restart now".

Step 3. After the restart, choose "Troubleshoot" > "Advanced Options" > "Startup Settings" > "Restart".

Step 4. Now you will see the "Startup Settings" screen. You can choose one of the three Safe Mode options: "Enable Safe Mode", "Enable Safe Mode with Networking", or "Enable Safe Mode with Command Prompt".

Step 5. Restart your computer và see whether it boots properly.


Method 2. Kiểm tra the Disk

Check the disk is identical khổng lồ running the CHKDSK command, which is used khổng lồ fix disk errors like bad sectors và file system errors. If "Your PC ran into a problem & needs to lớn restart" appears with "INACCESSIBLE_BOOT_DEVICE", it may be caused by the file system errors on your hard drive. That"s why checking the disk is necessary.

Step 1. Go to "This PC". Right-click your drive và choose "Properties".

Step 2. Go to the "Tools" tab and click "Check" > "Scan drive".


Method 3. Leave Enough Space for System Drive

The Windows operating system và some applications installed need sufficient miễn phí space to lớn function properly. If your system drive, generally a C drive, is almost out of space, you should consider extending the system partition to create more space for your OS.

Method 4. Kiểm tra System Log in event Viewer

Checking the system log in event viewer is helpful to find the culprit of the "Your PC ran into a system" error in Windows 11/10/8/8.1, especially for a problematic device or driver. 

Step 1. Click "Start" và enter the event viewer.

Step 2. Right-click "Event Viewer" and choose "Run as administrator".

Step 3. Expand "Windows Logs" & choose "System".

Step 4. kiểm tra the errors that occurred simultaneously with the xanh screen and fix the error according lớn the information.


Of course, there are other ways to lớn try, including updating the device driver in Device Manager and running hardware diagnostics provided using the Windows built-in feature. If the solutions above fail, continue khổng lồ carry out these methods khổng lồ cope with the problem.

Related reading: How lớn Fix Windows 10 Error Code 0xc00000e When Boot Computer

Situation 2. You Can"t Boot Windows & See "Your PC did not start correctly"

In some cases, your PC will restart & prepare a startup repair automatically after the error message appears, resulting in the "Your PC did not start correctly" screen. Here you can see two options: Restart & Advanced options.


If you click "Restart", it"s almost inevitable the computer will come with the same error screen. Thus, you should choose "Advanced options" instead. Afterwards, continue to lớn choose "Troubleshoot" > "Advanced options".

Here you will see five or six options, depending on your Windows version, including System Restore, System Image Recovery, Command Prompt, Startup Settings, and Go back to lớn the previous build. Here is a brief explanation:

If you have created a restore point, then using the System Restore feature will bring your computer back khổng lồ a functional state. If not, this option is useless.Similarly, if you have created a system image, you can perform a System Image Recovery khổng lồ bring your system back to life. If not, it"s just not the option for you.In this case, the computer had tried a Startup Repair và failed. Therefore, it"s unnecessary to try it again.In Command Prompt, you can use command lines to lớn execute operations.In Startup Settings, you can enter Safe Mode, disable automatic restart after failure, và more.The "Go back khổng lồ the previous build" will bring your computer back to lớn an earlier version.Method 1. Perform System Restore

If you have a system restore point available, you can perform a system restore:

Step 1. In the Windows Boot Options menu, select "Troubleshoot" > "Advanced Options" > "System Restore".

Step 2. Choose a previous working state (data) khổng lồ restore your computer.

Step 3. Wait until Windows restores your system. Then restart the computer.

Xem thêm: Cách Đặt Hình Nền Máy Tính Win 7 Và Win 10, Cách Đổi Hình Nền Máy Tính Win 7


Method 2. Perform System Image Recovery

Alternatively, you can perform a system image recovery if you have created a system image before the issue arise.

Step 1. Connect the external hard drive that contains the system image khổng lồ your computer.

Step 2. In the Windows Boot Options menu, select "Troubleshoot" > "Advanced Options" > "System Image Recovery".

Step 3. Choose the system image you want khổng lồ recover.

Step 4. In the Re-image your computer wizard, select the system image, & click "Next".

Step 5. Follow the wizard to lớn format the disks và restore the system.

Step 6. Restart your computer.


Method 3. Restore Registry Configuration

Don"t have any restore point or system image? No worry. Based on the details above, here I recommend you select "Command Prompt" to lớn restore the registry.

The registry is a database that contains the configuration data for the Windows operating system & most of the applications. That is why changes in the registry may influence the functionality of your computer or programs. Registry files may get deleted accidentally by yourself or by some program. & that could result in serious problems just lượt thích "Your PC ran into a problem và needs to restart". Luckily, the changes can be reverted with the registry backup files, which you can complete via Command Prompt.

Step 1. Choose "Command Prompt" among the options.

Step 2. Select the account và enter the password.

Step 3. In Command Prompt, enter the following command in order:

C:CD WindowsSystem32CD configDIRCD regbackDIR CD..REN default default1ren sam sam1ren security security1ren software software1ren system lớn system1CD regbackcopy * c:windowssystem32config

Step 4. Type exit. In the "Choose an option" screen, choose "Turn off your PC" & then start your computer.

Simply speaking, the commands above serve the purpose of replacing the existing system32 config files, which might have been changed incorrectly, with the ones in the backup folder. This method will certainly work if the "Your PC ran into a problem" error is caused by registry changes.

If restoring the registry comes in vain, you can choose "Startup Settings" & enter Safe Mode to lớn try more solutions.

Situation 3. You Are Stuck in the "Your PC ran into a problem" Loop

Unlike either of the two cases above, you have no options available khổng lồ choose from. All you have is the repeated restart và error circle. In a situation lượt thích this, you can either recover data from the corrupted OS or fix the problem with the Windows installation CD/DVD. If you don"t have an installation disc, you can create a Windows installation media as a substitute. With the Windows installation media, you can repair your computer via the Advanced options which you have no access lớn currently.

Preparation: Steps lớn access the Advanced options via the Windows installation media:

Step 1. Create a Windows installation media according khổng lồ the official guide supplied by Microsoft.

Step 2. Connect the bootable media to your computer và boot your computer from the device.

Step 3. Wait for the installation files khổng lồ load.

Step 4. In the Windows cài đặt window, choose "Next".

Step 5. Click "Repair your computer" in the setup window và choose "Troubleshoot" > "Advanced options".

In situation 2, I have explained what these Advanced options can do. To lớn fix the "Your PC ran into a problem and needs to restart" in Windows 10/11, you can apply the following solutions in order.

Method 1. Perform Startup Repair

Startup Repair enables you khổng lồ fix certain system problems that might prevent Windows from booting up. It is always a good option when there is a boot failure on the computer.

Method 2. Perform System Recovery/System Image Recovery

The precondition to lớn use such options is that you have a restore point or system image available. If not, switch lớn other workable ways.

Method 3. Restore the Registry in Command Prompt

Did you change the registry on your computer recently? If you did, enter Command Prompt and follow the steps detailed in situation 2 khổng lồ bring the registry to an earlier working state.

Method 4. Enter Safe Mode

As mentioned above, Safe Mode is a diagnostic mode that allows you khổng lồ perform some troubleshooting steps. In Safe Mode (with Command Prompt), you can bởi a lot of things lớn cope with the issue, like:

Uninstall incompatible softwareUpdate driverRemove virus/malwareRun System file Checker tool

To uninstall problematic software: 

Step 1. Go to "Start" > "Settings" > "Apps" > "Apps và features".

Step 2. Click the target software and click "Uninstall".


To update the hard drive/motherboard driver: Since your computer cannot boot properly, you need lớn update the hard drive driver or motherboard with a CD or USB that contains the driver. You can download the driver from the manufacturer"s website.

To remove the virus: Use the anti-virus software or Windows defender to lớn finish the task. I will show you how lớn run Windows Defender.

Step 1. Go to lớn "Settings" > "Update & Security" > "Windows Security".

Step 2. Click "Virus & threat protection".

Step 3. In the "Threat history" section, click "Scan now" lớn scan for viruses on your computer.


To run the System file Checker tool:

It"s no doubt that missing or damaged system files will cause problems on the computer, either minor or serious. The BSOD "Your PC ran into a problem and needs khổng lồ restart" may also result from system file errors. Fortunately, the Windows System file Checker tool is able to kiểm tra and repair missing or damaged system files. In Command Prompt, enter sfc /scannow to start repairing the system files.

Extra Tip: Recover Data after Fixing "Your PC ran into a problem"

If you have, unfortunately, lost some files after taking the methods lớn troubleshoot the "Your PC ran into a problem and needs khổng lồ restart" error in Windows 10/11, try the hard drive recovery software - data recovery software to retrieve them. This software can recover files due to lớn deletion, format, system crash, và more. Once data loss is found, launch the software và rescue your files as soon as possible.